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Transform your interpersonal effectiveness: The ability to relate successfully to other people is the most critical skill a person can ever have—at work, at home, or anywhere else—and strong relationship skills simply make everything else easier. David Fraser has developed a systematic approach to addressing this need at a deep and insightful level by drawing on practical psychology, Neuro-Linguistic Programming (NLP), ancient wisdom, first-hand experience of organisational life at all levels, and mediation and facilitation expertise. “Relationship Mastery: A Business Professional’s Guide” provides a reliable route to success you can apply over and over to improve your life in every area. Packed with real-life examples and practical, tried-and-tested steps to take, this book will help you: win more business; keep your job, or get a better one; connect with people quickly and easily in a lasting way; collaborate effectively, resolve disputes and handle conflict with ease; be confident and resourceful with people; and enjoy your relationships at home. “A superb book full of practical advice.” Sue Knight, International consultant and author “Extremely practical and relevant to everyday situations. Absorbing and fun.” Michael Leathes, Director, International Mediation Institute “All I can say is, the approach works and is continually referenced.” Karen Marshall, Managing Director, Bridge of Weir Leather Company Ltd “Very positive, helpful, and enlightening. Always pertinent and balanced, and even profound. Invaluable. Harry Reid, former Editor, “The Herald”
- Sales Rank: #8541862 in Books
- Published on: 2015-04-15
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .66" w x 6.00" l, .87 pounds
- Binding: Paperback
- 292 pages
About the Author
Dr David Fraser began his career in engineering, later developing a particular curiosity about how to handle the human side of working life effectively and intelligently—in short, how to bring more wisdom into the workplace. His first book, "Relationship Mastery: A Business Professional’s Guide", was published in 2010. David’s academic and business career has always been about excelling. After securing First Class Honours in Engineering and a PhD at Glasgow University, he rose rapidly through several engineering companies including Thales and BAE Systems to the role of Programme Director in the naval shipyards on the River Clyde in Glasgow, later going on to lead a number of new enterprise companies. He is a Chartered Engineer and has an MBA from Strathclyde University. Sounds like a great record? Yes, but there have been challenges, and, of course, we learn more when things go wrong than when they go right, especially when people are involved and we have complex organisational problems to solve. In response, David has developed a systematic approach to leadership and interpersonal effectiveness, incorporating numerous well-researched insights. David works with organisations and with individuals, transforming both their immediate results and their future potential. For more information, see www.drdavidfraser.com. David lives in Glasgow, Scotland, with his wife and three children. He sails, cycles, and walks on the hills when time permits.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Essential Guide to Relationships at Work
By Martin Stepek
David Fraser's book is refreshing in many ways. It is a very readable and well laid out approach to understanding the methodologies involved in communicating with others and enhancing the quality of our relationships. More than that though it moves into areas which many writers tend to shirk from, especially those whose work involves dealing with business leaders, professionals and organisations generally. The last chapters, titled Balance, and Love, together with the subtitle "Finding inner peace" of the third from last chapter move into deep and very personal territories and do so in a compelling way.
The quality of our relationships, at work, at home, and the inner relationship with oneself are fundamental to achieving and maintaining a sense of belonging and fulfilment in most people's lives. Yet, as with so many important aspects of human existence how to achieve and maintain good relationships is neither taught much or well, if at all, in our education establishments, nor is it something we are born with. In fact the reverse is true. Some of our most basic instincts in life, and the most powerful ones, are concerned with self-survival, competition, egotism and status. These self-centred paradigms are the opposite of what David offers in his book.
It would be useful to be born with the contents of Relationship Mastery in our minds. Given that we can't have that the next best thing is to get a copy and start to apply the lessons in this important book.
0 of 0 people found the following review helpful.
Relationships Made Easy
By Samantha and Duane
As a business owner, the 12 steps to relationship mastery, set forth by Dr. Fraser, caused me to view and deal with difficult business situations with a much better attitude. In applying these principles and tools, when encountering difficult clients or challenging situations, I can diffuse potential upsets before they occur. Before the section on each step, Fraser includes a table delineating how you may feel/react/believe prior to learning the details of what's included; and a list of what you will learn and the relationship skills you'll develop after familiarizing yourself with each step. The entire program is quite simple to follow and extremely effective even though it deals with many complex relationship issues. I also found that employing the tools and techniques in Fraser's guide in my personal life immensely effective as well. As a wife and mother of four children, tasked with managing a household in addition to my business, I was able to use these principles to change behaviors and attitudes of my two teen boys from zero to hero in about two weeks. I highly recommend this guide to anyone who deals with others on a regular basis - whether in business or personal environments, or both -essentially, anyone with a desire to live mindfully, peacefully, and more fully on a daily basis.
0 of 0 people found the following review helpful.
A Must Read
By M. Roadburg
David Fraser's passion to share his deep experiences of what he's learned about getting on with people, whether it's at work, at home, with friends, or even with people we don't much like makes compelling reading. His practical approach, straight forward style and use of personal examples makes this a very accessible read. Fraser asserts that most personal development training which focuses on ourselves means we will never get beyond the surface and ultimately won't get what we need. His book is different; it focuses on relating well to others in order to meet our own needs. A simple, yet powerful message, and one that we don't often think of. I found the clarity of writing outstanding and do believe that by following the stepped approach laid down in this book we can all be successful in all our relationships. Whether you are new to the material or not, you will learn something from this book and enjoy reading it at the same time. A rival to Dale Carnegie!
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